Store Policies - Main Page

Shipping Policy

Domestic Shipping

Under normal operations, we aim to maintain a ‘within 48 hours’ dispatch policy. Further depending on the location, expect the product to be delivered at your doorsteps within 3-6 days.

Delhi/NCR orders take 24-48 hours to be delivered.

Please be informed that COD shipments (if applicable) take a day or two extra to be delivered as compared to prepaid shipments.

The whole order amount will be refunded if the order is lost in transit or undelivered to your preferred location.

*Order value is calculated ost applying discounts/coupons.

International Shipping

Orders shipped via Standard Shipping (EMS, Indian Post) are delivered within within 7-15 business days from the date of order through a trusted courier service.

Orders shipped via Express Shipping are delivered within 6-10 business days.

Delivery delays can occasionally occur. We are not responsible for any delays caused by natural calamities and unavoidable circumstances.

Shipping charges and transit time will vary, depending on the location. All transit times are Monday to Saturday. International delivery cannot be guaranteed within a time frame due to customs.

Shipping Charges

Payments for International Orders are accepted through PayPal/Razorpay Payment gateway either by your PayPal account or by using International credit/debit cards only.

For international orders, currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order.

In case of international credit cards, the transaction amount will be converted to INR before the payment is accepted. Currency conversion charges may apply based on your credit card policy.

International shipments sometimes may attract additional duties and taxes that may be levied on an order once it has reached the destination state or country. In all cases, the customer is liable to clear any such additional charges with the courier company in order to release the goods. Unfortunately, we are unable to state the exact amount of such charges at the time an order is placed since charges vary widely between states and countries.

Return and Exchange Policy

At AEQUA we are carefully committed to our customers satisfaction and want to truly enjoy our products. If you are in any way dissatisfied with your purchase please email us right away at info@aequawellness.com. We will accept returns on a case by case basis within 03 days of receipt of purchase for exchange or credit only. Please make sure that the items are returned in original, unused condition. We reserve the right to decline the return request if there is not just a cause. We regret that travel sizes, trial sizes, and promotional items may not be returned. We cannot process any returns without first being contacted.

To return your product, you should contact us at info@aequawellness.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Fraudulent charges
Our system notifies us when a potentially fraudulent purchase has been made. If purchase is considered to be potentially fraudulent, buyer will be contacted immediately and may required to confirm identity. We are not able to ship until confirming purchase with customer. We apologize in advance for any inconvenience this may cause, however this policy is in place to protect you.

Damages
If you receive a product from us that appears to be damaged or defective, contact us immediately at info@aequawellness.com. We will gladly exchange damaged orders reported within 72 hours of delivery. Photos of damaged products are helpful.

Disclaimer
Returning or exchanging for reasons other than product defect is a privilege offered to the customers. If any customer is found to be abusing this privilege, then AEQUA holds the right to not accept any return or exchanges from such customers.

Other Important Information
We are unable to redirect orders once items have been dispatched.
We cannot change the shipping address once the order has been placed.
We are not responsible for any delays caused by natural calamities and unavoidable circumstances.
Each order may be shipped only to a single destination address. If you wish to ship products to different addresses, you shall need to place multiple orders.
While we shall endeavour to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If you believe that the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, email us at info@aequawellness.com, mentioning your order reference number. We shall try our best to ensure that a replacement delivery is made to you at the earliest (not valid for international orders).

Delivery to remote location will attract additional charges.
The orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver. Orders requiring any customization will require additional time.
As per the Indian Government rule, denominations of old INR 500, INR 1000 and INR 2000 are deemed to be illegal. Therefore, these currency notes will not be accepted by our delivery personnel for any orders placed via COD as a payment option.

Payment Methods

Payments can be made through credit cards, debit cards, international cards, wallets, UPI, net banking or cash on delivery (if applicable).

Please note that payments on www.aequawellness.com / www.aequa.in will be accepted only in INR for domestic orders.

For international orders, currency conversion rates will apply according to the prevailing exchange rates on the day of placing the order.

This Privacy Policy explains how we handle the personal information that you provide to us on Web sites controlled by Aequa Wellness LLP. This Privacy Policy does not apply to personal information collected from you offline, to Aequa Wellness LLP Web sites that do not link to this Privacy Policy, to residents of countries other than or to third-party Web sites to which Aequa Wellness LLP Web sites may link. Your use of Aequa Wellness LLP Web sites, which link to this Privacy Policy, is subject to this Privacy Policy and the Terms of Use.

Aequa Wellness LLP recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.aequawellness.com / www.aequa.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By accessing or using this Website you expressly consent to our use and disclosure of your personal information in any manner described in this Privacy Policy. If you do not provide the information Aequa Wellness LLP requires, Aequa Wellness LLP may not be able to provide all of its Services to you.

Please review our Privacy Policy, which also governs your visit to www.aequawellness.com / www.aequa.in, to understand our practices.

HOW DOES THIS PRIVACY POLICY DEFINE “PERSONAL INFORMATION”?

"Personal Information" means information that can be associated with a specific person and could reasonably be used to identify you and which is submitted to and/or collected by Aequa Wellness LLP Web sites and maintained by Aequa Wellness LLP in an accessible form. Examples of personal information include your name, your postal address, your telephone number, email address, financial profiles, identification number and credit card information.

HOW DOES AEQUA WELLNESS LLP COLLECT INFORMATION ONLINE?

Aequa Wellness LLP collects information in two ways:

-Personal Information you submit: Aequa Wellness LLP collects personal information that you enter into data fields on Aequa Wellness LLP Web sites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, contact Aequa Wellness LLP customer service, or respond to Aequa Wellness LLP surveys. To protect your privacy, you should not provide Aequa Wellness LLP with any information that is not specifically requested or that you do not wish to share.

-Passive Collection of Unidentifiable Information: Aequa Wellness LLP Web sites may collect information about your visits to Aequa Wellness LLP Web sites without you actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Your Internet browser automatically transmits to Aequa Wellness LLP Web sites some of this unidentifiable information, such as the URL of the Web site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of Aequa Wellness LLP Web sites easier by allowing Aequa Wellness LLP to provide better service, customize sites based on consumer preferences, analyze trends, and otherwise administer and improve Aequa Wellness LLP Web sites. Information collected by these technologies cannot be used to identify you without additional identifiable information.

CONSENT FOR THE PERSONAL INFORMATION

Before submission of the Personal Information on the Website, you would be asked to give your consent on the Website to use your Personal Information by Aequa Wellness LLP.

The consent given to use the Personal Information can be withdrawn by you at any time. All actions taken by Aequa Wellness LLP before withdrawal of the consent by you will not be affected due to withdrawal of the consent. Further, upon withdrawal of the consent, you will not be able to subscribe the services and membership of the Website.

HOW WILL WE USE THE INFORMATION

Aequa Wellness LLP does not allow any unauthorized persons or organization to use any information that Aequa Wellness LLP may collect from you through this Website. Aequa Wellness LLP uses the Personal Information collected from you and about you for a variety of purposes, including:

-To process and respond to your queries.

-To fulfill any order made by you and to communicate with you when necessary.

-To contact you about our news and offers that we think may interest you, or to tell you if we change anything important about how the Website works, or the terms of use of the Website.

-To enhance the functionality and improve the quality of our Services, and to personalize your experience while using our Services. We also use this information to comply with our legal obligations.

-To send you communications that you have requested or that may be of interest to you by way of emails, or courier, or registered post, or telephone calls, or any other mode of communication.

-To enable us to show you ads that are relevant to you.

-To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

-To notify you about changes to our Services.

-Administer promotions and notify you of important events.

If you no longer wish to receive messages of this nature, please contact us and send an email to let us know at info@aequawellness.com. Alternatively, you may unsubscribe by clicking on the option at the bottom of any of the emails you receive.

WILL WE SHARE YOUR PERSONAL INFORMATION WITH ANYONE ELSE?

Unless expressly mentioned in this Privacy Policy, we will never release your Personal Information details to any outside company for mailing or marketing purposes. We may disclose Personal Information that we collect or you provide, as described in this Privacy Policy, in the following ways:

-Upon placing an order, some of your Personal Information will be passed on to the others who shall need to have access to some Personal Information like courier companies and payment gateway partner.

-We have a non-disclosure agreement with the third party. The payment gateways are certified by all the major card issuers to hold details securely. If Aequa Wellness LLP provides your personal information to individuals and entities which assist us with our business activities, it is Aequa Wellness LLP practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for Aequa Wellness LLP.

-We may share collective information such as demographics and Website usage statistics with our sponsors, advertisers or other third parties. When this type of information is shared, such parties do not have access to your Personal Information.

-With a buyer or other successor in the event of a merger, restructuring, reorganization, dissolution or other sale or transfer of some or all of Aequa Wellness LLP assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by Aequa Wellness LLP about the users of our Services are among the assets transferred.

-If you interact with social media features on our Services or use your social media credentials to log-in or post content, these features may collect information about your use of the Services. Your interactions with social media companies are governed by their privacy policies.

-If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Aequa Wellness LLP, our customers or others, in that case information could be exchanged with other companies and organizations for the purposes of fraud protection and credit risk reduction.

HOW DOES AEQUA WELLNESS LLP PROTECT THE PRIVACY OF CHILDREN?

Aequa Wellness LLP does not knowingly collect or use any personal information from children as we define "children" as minors. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us immediately on our email info@aequawellness.com and we will work with you to address this issue. When you use this website, you are automatically agreeing that both your access to the site and your use of it are:

-Subject to the terms and conditions in this legal notice, which may change at any time without notice.

-Subject to all applicable laws.

-Undertaken at your own risk.

COOKIE POLICY

WHAT ARE COOKIES AND HOW DO WE USE COOKIES?

Cookies are small pieces of information saved by your browser onto your computer. Cookies are used to record various aspects of your visit and assist Aequa Wellness LLP to provide you with uninterrupted service. We use cookies for many purposes. We use them, for example, to remember your safe search preferences, to make the ads you see more relevant to you, track shopping basket contents, number of visits, average time spent, to help you sign up for our services, to protect your data etc.

Aequa Wellness LLP does not use cookies to save Personal Information for outside uses. Aequa Wellness LLP may share collective information such as demographics and Website usage statistics with our sponsors, advertisers or other third parties. By using cookies you can make your online experience more efficient.

DISABLE COOKIES

It may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may interfere with certain functionality on the Services. Users can usually set their browsers to block all third-party cookies, block all cookies (including first-party cookies such as the ones Aequa Wellness LLP uses to collect search activity information about its users), or block specific cookies. To modify your cookie settings, please visit your browser's help settings. You will need to opt out on each browser and each device you use to access the Services. Flash cookies operate differently than browser cookies and cannot be removed or blocked via web browser settings. Please note that removing or blocking cookies can impact user experience and parts of this website may no longer be fully accessible.

DATA RETENTION

We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at info@aequawellness.com.

We will respond to your request within reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

UNSUBSCRIBE/OPT OUT

You may opt out of receiving email updates, newsletters and/or partner emails by clicking on the "Opt Out / Unsubscribe" link on the email and making the appropriate selections. The choice to opt out of such communications is also generally available during the sign-up process. In addition, we will still send you service-related announcements including, but not limited to, a registration email, order related notifications and emails automatically triggered by actions you took on the Site. Generally, you may not opt-out of these communications, which are not promotional in nature.

CHANGE OF PRIVACY POLICY

Aequa Wellness LLP reserves the right, in our discretion to change, modify, add or delete portions of the Terms & Conditions of this Privacy Policy at any time. Your continued use of Services after it makes any change is deemed to be acceptance of those changes, so please check the policy periodically for updates.

By using this website, you agree to the terms of our Privacy policy. If you have any questions about this Privacy Policy, please feel free to contact us through our Website or write to us at info@aequawellness.com

Your access to aequawellness.com or aequa.in is subject to the following Terms and Conditions, which may be updated by us from time to time without notice to you. By accessing or using this Web site, you agree that you have read, understand, and agree to be bound to these Terms and Conditions, as they may be amended from time to time, as well as to the terms of our Privacy Policy, which is hereby incorporated into these Terms and Conditions. You are responsible for periodically reviewing these Terms and Conditions for applicable changes. Your use of this Web site after posting by us of any changes to these Terms and Conditions constitutes your acceptance to those changes. If you disagree with these Terms and Conditions (as may be amended from time to time), or are dissatisfied with this Web site, your sole and exclusive remedy is to discontinue using this site.

You must create an account in order to gain access to the services and functionality that we may establish and maintain from time to time and in our sole discretion. This User Agreement shall come into effect upon your each visit or usage of the Website or upon your registration or upon you providing any information on the Website

A Registered User has allocated himself a unique identification user name (“User ID” and “Password”) to become Registered User. As a Registered User, this User Agreement shall be effective and binding upon your ‘acceptance’. If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement, please do not click on the "check box" and/or on the “continue” button or any other button and do not seek to obtain access to or otherwise use the Website.

So please read these carefully before accessing or using our website.

ELIGIBILITY CRITERIA

Use of the Site is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the Site. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the Site and shall not sell, purchase or bid for any items on the Site. As a minor if you wish to purchase an item on the Site, your legal guardian or parents may make such purchase or sale. We reserve the right to terminate your membership and refuse to provide you with access to the Site if it is brought to our notice or if it is discovered that you are under the age of 18 years.

INTELLECTUAL PROPERTY

The information, documents, and related graphics published in this Internet Web site (the "Information") are the sole property of AEQUA WELLNESS LLP except for information provided by third-party providers under contract to AEQUA WELLNESS LLP, its subsidiaries or affiliates. Permission to use the Information is granted, provided that

-The above copyright notice appears on all copies.

-Use of the Information is for informational and non-commercial or personal use only

-The Information is not modified in any way; and

-No graphics available from this Internet site are used separate from accompanying text.

AEQUA WELLNESS LLP is not responsible for content provided by third-party providers, and you are prohibited from distribution of such material without permission of the owner of the copyright therein. Except as permitted above, no license or right, express or implied, is granted to any person under any patent, trademark or other proprietary right of AEQUA WELLNESS LLP.

No use of any 'AEQUA' trademark, trade names, trade dress and products in this Internet site may be made without the prior written authorization of AEQUA WELLNESS LLP, except to identify the product or services of the company.

If you believe that your work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify AEQUA WELLNESS LLP by providing us with the following in writing:

-Identification of the copyrighted work that you claim has been infringed;

-Identification of the material that is claimed to be infringing and information reasonably sufficient to permit AEQUA WELLNESS LLP to locate the material.

-Your name, address, telephone number and email address.

-The physical signature of the copyright owner or a person authorized to act on the copyright owner’s behalf.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of AEQUA WELLNESS LLP. The compilation of all content (from external sources also) on this site is the exclusive property of AEQUA WELLNESS LLP.

COMMUNICATIONS

When you use the Website or send emails or any other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically, and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

PRICING AND PAYMENT

Prices throughout the Website are quoted in one of the following currencies:

-Indian Rupees (INR)

-US Dollars (USD)

Payment can only be accepted in quoted currency. Prices exclude all indirect taxes including VAT (Value Added Tax) / GST (Goods and Services Tax). For International deliveries, additional duties and taxes may be applicable for the ordered items as per your country regulations, which will be billed separately to you by the courier company at the time of delivery.

Prices of the products on the Website are subject to change without notice, and can vary from piece to piece, and from time to time, depending on the price of raw materials at the time of production.

ONLINE PAYMENT

All payments on the Website are securely processed through our payment gateway partner. We accept most major credit and debit cards including Visa, MasterCard and American Express via PayPal / Razorpay. We may accept bank transfers upon special request at our sole discretion. You can contact at info@aequawellness.com for the same. We endeavor to ensure confirmation of ordered item(s), availability and shipping before processing your order transaction. You will be advised by email if we are unable to complete your order.

PRODUCT APPEARANCE

We have made every effort to display as accurately as possible the colors of our products that appear on the Website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. All products are handcrafted so there may be some variations in the actual product received. Packaging of the product may vary from the packaging of the product displayed on the Website.

All products are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order or divide up orders. We will inform you if we are unable to fulfill your order.

MADE TO ORDER

A made-to-order item will be specially manufactured on order and shipped within 4-6 weeks of placing the order. You have to pay 100% of the product value at the time of placing a made-to-order request. In case you want to cancel the item, you have to inform us on the same day of placing the request. In case a Made to Order request is placed and the manufacturing has been initiated and then the customer cancels the order, the amount will not be refunded to the customer.

THIRD PARTY LINKS

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

INDEMNIFICATION

You shall to the fullest extent indemnify and hold harmless the Company AEQUA WELLNESS LLP, its subsidiaries and affiliates, and their respective officers, directors, shareholders, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of this Agreement, or the documents it incorporates by reference, or your violation of any law, rules or regulations or the rights of a third party.

BILLING

The price of our merchandise is inclusive of the GST. The tax rate applied to the order will be the combined tax rate for both state and local tax rates in accordance with the address where the order is being shipped. We reserve the right to collect taxes for shipping charges wherever applicable.

CANCELLATION BY AEQUA WELLNESS LLP

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your Card Account.

CANCELLATION BY THE USER

In case of requests for order cancellations, we reserve the right to accept or reject requests for order cancellations for any reason. As part of usual business practice, if we receive a cancellation notice and the order has not been processed / approved by us, we shall cancel the order and refund the entire amount. A request for cancellation of order shall be valid and accepted only on made to order items. Order for the in stock items cannot be cancelled. We have the full right to decide whether an order has been processed or not. The User agrees not to dispute the decision made by us and accepts our decision regarding the cancellation.

YOUR OBLIGATIONS

-You must provide true, accurate, current and complete information about yourself as prompted by TBA's registration form. Upon change or inaccuracy of any information provided by you on the Website, you shall be responsible to promptly inform AEQUA WELLNESS LLP.

-If you provide any information that is untrue, inaccurate or incomplete or if AEQUA WELLNESS LLP has reasonable grounds to suspect that such information is untrue, inaccurate or not in accordance with these Terms and Conditions, we have the right to indefinitely suspend or terminate your membership and refuse to provide you access to the Website.

-In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information),the product will be redelivered to you again by us on the updated address. As you were unable to provide us with the right information, so the re-delivery shipping charges will be paid by the customer.

-AEQUA WELLNESS LLP reserves the right to confirm and validate the information and other details provided by you at any point of time.

-Before placing an order you shall check the product description carefully. By placing an order for a product, you agree to be bound by the conditions of sale and invitation offer included in the item's description. You shall not attempt to gain unauthorized access to any portion or feature of the Website, or any other systems or networks connected to the Website or to any server, computer, network, or to any of the services offered on or through the Website, by hacking, password ‘mining’ or any other illegitimate means.

SITE SECURITY

-You are prohibited from violating or attempting to violate the security of this Website.

-Accessing data not intended for you or logging onto a server or an account, which you are not authorized to access.

-Attempting to probe, scan or test the vulnerability of a system, network or breach security or authentication measures without proper authorization.

-Attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the site, overloading, and "flooding," "spamming," "mail bombing" or "crashing.

-"Sending unsolicited emails, including promotions and/or advertising of products or services.

-Forging any IP packet header or any part of the header information in any email or newsgroup posting violations of system or network security may result in civil or criminal liability.

-AEQUA WELLNESS LLP will investigate occurrences that may involve such violations and may involve, and cooperate with law enforcement authorities in prosecuting users who are involved in such violations.

-You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this site or any activity being conducted on this site.

-You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this site other than the search engine and search agents available on this site and other than generally available third party web browsers (e.g., Microsoft Explorer, Google Chrome, Mozilla Firefox).

LIMITATION OF LIABILITY

You understand and agree that the company and its subsidiaries, affiliates, officers, employees, agents, shareholders and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential damages, damages for loss of profits, opportunity, goodwill, data or other intangible losses resulting from the use of the site, sale and supply of goods content or any related/ unrelated services and other services offered in the site.

TERMINATION

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement by their nature should survive termination including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

YOUR ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. AEQUA WELLNESS LLP and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, COMMUNICATIONS AND OTHER CONTENT

Visitors may post reviews, comments, and other content, send E-Gift Certificates and other communications and submit suggestions, ideas, comments, questions and other information. So as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. AEQUA WELLNESS LLP reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

PRICING

Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product. These prices are subject to change without prior notice.

DUTIES AND TAXES

Due to the nature of international shipping, occasionally a customer may have to pay additional import duties and taxes which are levied once a shipment reaches your country. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied. In the case where additional customs charges are assessed, you will be responsible for paying these additional fees.

FRAUDULENT TRANSACTIONS

AEQUA WELLNESS LLP reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the site fraudulently. AEQUA WELLNESS LLP reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or omissions in breach of these Terms & Conditions.

This online Privacy Policy discloses our information practices for the Website and subscriber/membership based services including the type of information being collected, method of such information collection and use of such information.

This Privacy Policy extends to both users who visit the Website but do not transact business on the Website, as well as users who are registered and are authorized by the Website to transact business on the Website. We do not consider Personal Information to include information that has been made anonymous or aggregated so that it can no longer be used to identify a specific person, whether in combination with other information or otherwise.

GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India and jurisdiction of Gurgaon, Haryana.

DISCLAIMER OF WARRANTY

We do not endorse and are not responsible for the accuracy and reliability of any opinion, advice or statement made through the site by any party other than us, any content provided or linked sites or the capabilities or reliability of any product or service obtained from a linked site. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the site, or obtained from a linked site. Please seek the advice of the professionals, regarding the evaluation of any specific opinion, advice, product, service or other content. All product information, benefits and uses on the website are generic in nature and are sourced from other websites like wikipedia, healthline etc. and AEQUA WELLNESS LLP is not responsible for any such information not being correct on a certain case.

PRODUCT DISCLAIMER

Note that these products are made from natural oils, extracts and herbs. Therefore, their potency is not as fully regulated and controlled as those of lab-tested, chemical-infused commercial products. Ones susceptibility to allergic reactions is also dependent on relative skin sensitivity, existing health conditions and product application. The customer therefore assumes full responsibility for his/her own testing and should first do a skin patch test before product usage.

These products are not to be ingested. Avoid contact with the eyes. In case of any allergic reactions, discontinue use and rinse with cold water. If allergies persist, please seek medical attention. Please also contact your physician if you have any uncertainties or other concerns regarding your skin compatibility with natural beauty products.

Please be advised that we are strongly against animal testing. As such, these products have not been tested on animals and we will take no responsibility and no liability for any kind of allergic reaction or any other damages and injury that this product may potentially cause.

These products are not intended to diagnose, treat, cure, or prevent any disease.

CHANGES TO THE AGREEMENT

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions. Please review this Agreement periodically for changes.

If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

If you have any questions about this Agreement, please email us at info@aequawellness.com

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